We believe that part of being a successful property management company is having a good reputation in the community with both property owners and tenants. We treat our tenants like valuable customers.
The following are some common questions that tenants have when applying for a property.
1) How much does it cost to apply for a rental property? > The application fee is $20 per applicant. Each person 18 years old or older.
2) When I turn in an application how long will it take before I hear back about it? > We try to respond to all application with in 24 to 48 hours. If your application has unusual or hard to verify information, it may take longer.
3) Do your properties take pets? > This is a decision that each owner must make. Many of our owners do accept pets. When a pet is approved there is a $500 pet deposit. This deposit is added to the total deposit, and is refundable subject to the terms of the lease.
4) Do you allow smoking in your properties? > No! All of our properties are NON SMOKING properties. We do have a lot of tenants who do smoke, however we do require that they NEVER smoke inside the property. If a tenant does smoke inside the house they are responsible for any expenses incurred in removing the odor. We will also evict a tenant for smoking inside the property.
5) Am I allowed to change things inside the property like the paint? > If you want to modify or remodel the property in any way, you must receive written permission to do so.
6) What happens if I am late in paying the rent? > Rent is due on the 1st of the month. If it is paid after the 1st it is late. If rent is not paid by the close of business on the 5th of the month there is a late fee charged. It is possible that we may come to the property that you are renting to collect the rent. You may also be served with written notice to pay rent. It is also possible that we would file an unlawful detainer lawsuit against you.
7) What do I do if something breaks? > Notify our office immediately. We can be reached at (805)733-5092. If something breaks due to normal wear and tear, then we will pay for the repair. If something breaks from misuse, then the tenants will be responsible for payment. Tenants are responsible for maintaining items like batteries, light bulbs, and furnace filters. If a drain becomes blocked or backed up from something going down the drain that is the tenants responsibility. If a drain becomes blocked because of something beyond the tenants control such as tree roots, or a collapsed line then the landlord will be responsible for the cost of repair.
8) What if I have bad credit? . Part of the screening process includes running a credit check. When we screen applicants, we are trying to predict the likelyhood that the applicant will pay their rent on time. A good indicator of future behavor is past behavor. If an applicant has multiple collections or late pays on their credit report it is more likely that they will have late pays in the future. The more "dings" on an applicant's credit report, the less likely they are to be approved to rent a given property.
9) How much rent can I afford? We are looking for tenants that have a gross income of at least three times the amount of rent being charged. We also take into consideration other expenses the tenant may have, such as, car loans, credit card debt, student loans, etc.